Terms of Use

Please read below for the Terms of Use for Ubounce


Terms and Conditions of Hire & Safety Instruction Sheet for customers when inflatable play equipment is delivered.

These are the Terms and Conditions of Hire of U Bounce. Please read these carefully, a copy of these will be sent to you to sign to signify that you acknowledge and accept these Terms and Conditions.


The company accepts no responsibility for damage or injury whilst our equipment is under hire to you. Please ensure the delivery driver has a free and easy access to erect the castle onto a clean flat lawn.

Please be advised that if we arrive and there is sufficient space or the lawn is unsuitable (e.g. sloping or s unclean) full payment still has to be made. U Bounce reserves the right to cancel any booking at any time, i.e. in really bad weather.

It is the responsibility of the customer (hirer) to ensure that all possible steps are taken to avoid injury or damage to the inflatable.

Please ensure that the following safety instructions are followed:

  • Each unit has an age limit, with maximum persons of this age at any one time which will have been confirmed at time of booking. Please ensure no-one over this age uses the equipment.

  • The Hirer is responsible for injury or damage occurring whilst the equipment is on hire. You will be charged for any damage caused to or for items missing from it on its return. You are strongly advised to take out Public Liability Insurance covering the use of the Bouncy Castle/Units whilst it is on hire to you. Public Liability Insurance can be supplied if required please phone for details.

  • The driver must be paid upon delivery of the unit, deposits are non refundable. Late cancellations are to be charged at the rate of 50%

  • No food or drinks to be consumed on the inflatable. (to avoid choking & mess).

  • All shoes, badges, belts, jewelry (i.e. large earrings, necklaces etc.) MUST be removed. It is recommended that spectacles are also removed. Also pets to be kept off units at all times.

  • No party-poppers, coloured streamers or "silly string" must be used near or on the inflatable, as they can make a terrible mess and permanently stain the unit. Equipment returned in a dirty condition will be subject to a cleaning charge.

  • No smoking near the inflatable.Climbing, hanging, or sitting on the walls/barriers is DANGEROUS and children must be prevented from doing so.

  • A responsible adult must supervise the inflatable at all times. The Castle/Unit cannot be left unattended, and if hired overnight, the unit along with all accessories is to be stored indoors.

  • Ensure that the inflatable is not overcrowded, and limit the numbers depending on age and size of children using it. If the children are colliding into each other then it is too crowded.

  • Try to avoid large children and small children from using the inflatable at the same time. Some children require strict supervision.

  • If the inflatable is not being used for any part of the day, please switch the blower off at the mains, this will reduce your electric bill!

  • Do not allow anyone to bounce on the step/front apron. The step is there to help users get on and off.

  • Ensure that no-one with a history of back or neck problems are allowed on the inflatable.

  • Do not allow users to be on the unit during inflation or deflation.

  • In the event of heavy rain, it is strongly recommended that the inflatable be switched off. Any wetness, including bubbling can be dried with a towel.

  • In the event that it overheats, or loses power, switch the blower off at the mains, and then switch it back on again 1 or 2 minutes later, and it should restart. If it does not, or there is a power cut, inform us IMMEDIATELY.

  • Extreme caution is to be taken with extension cables and the electric blower. Ensure that the vent on the side of the blower is kept clear at all times.

If you are unsure about anything, please contact us.

Only our delivery driver is authorised to collect the Bouncy Castle and Equipment.

All our prices include delivery and setup. Delivery is on average a 20 mile radious from Woodford Halse. We can deliver further but an additional charge may be added to cover fuel costs. This may also depend upon type and number of units etc.

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